FAQ

THE PRODUCT

What is LEWA?

LEWA is a brand new supplement enriched with vitamins, antioxidants and caffeine that is applied under your lip.

What is the recommended daily use of LEWA?

All ingredients in LEWA are 100% natural. However, we do not recommend you to consume more than one pack (18 pouches) per day due to high levels of caffeine content.

Are there any side effects?

No – LEWA is a natural supplement enriched with vitamins & antioxidants. Free from sugar, nicotine and tobacco. We do not however recommend you to consume LEWA late in the evening if you are sensitive to caffeine.

What’s a healthy amount of daily LEWA intake?

Consumption of LEWA varies from one person to the next. Some consume an entire pack per day, others just a pouch or two. All the ingredients in LEWA are natural and there’s nothing that would be classified as “unhealthy”

Can I consume LEWA while pregnant?

Yes. The Swedish National Food Administration recommends no more than 200mg of caffeine per day during pregnancy. One pouch of LEWA contains 28mg of caffeine

Are you looking for partnerships?

We’re always looking for people who enjoy LEWA and would help us to grow. Please send us an e-mail to social@lewaofsweden.com with the subject line “partnership”.

Are you looking for ambassadors?

We’re always looking for people who enjoy LEWA and would help us to grow. Please send us an e-mail to social@lewaofsweden.com with the subject line “ambassador”.

Where can I purchase LEWA?

You can purchase LEWA directly on our website: www.lewaofsweden.com, in any of Gymgrossistens shops across the country, on www.snusbolaget.se as well as on select ICA, Coop, MyWay, Direkten & Life stores. If there’s no physical store in your vicinity carrying LEWA, we very much appreciate if you send us an email to info@lewaofsweden.com. We’ll do our very best to reach out and make LEWA more accessible in your area.

Will you be releasing more flavors?

Absolutely! We are constantly working with product development. Keep an eye out on our website and social media for updates regarding new product releases. Will there ever be a caffeine free LEWA? As of today there are no plans to produce a caffeine free version of LEWA, as our ambition is to offer our customers a product which works as a substitute to energy drinks.

Is it possible to purchase LEWA outside of Sweden?

As of today we only ship in Viking-land. Our board of directors keeps telling our marketing department that we first need to establish something called “proof of concept” before we can start selling LEWA internationally. Keep an eye out on our website and social media for any updates on this matter.

Is LEWA considered environmentally friendly?

We’d like to think so! We manufacture and package LEWA in our own facilities here in Sweden, and we’re hoping to be able to offer 100% renewable packaging in the future.

What is Yerba mate?

Yerba mate is a green tea, naturally enriched with caffeine and antioxidants.

Can I consume LEWA while on medication?

Yes. We do however recommend you consult your doctor, should your medication limit your recommended daily caffeine intake.

I wish to lodge a complaint!

If you are experiencing product quality issues, you are most welcome to reach out to us. HERE you’ll find all the information necessary to lodge a complaint.

Are you looking for resellers?

Heck yes! We’re always looking for companies who wish to carry LEWA in their store. We are working intensely to reach out to resellers across the country to be able to offer even better accessibility to all our customers. If you’re a retailer interested in offering your customers LEWA, please do send us an email
to info@lewaofsweden.com and put “retailer” in the subject head.

I can’t finalize my order, why?

There are several reasons as to why you might not be able to finalize your online order. Here are a few things you’d might like to try:

  • Refresh the website / browser.
  • Swap to another browser or device.
  • Clear all cache & cookies.
  • Try placing the order in incognito-mode.

What’s the best before?

From date of production – 12 months in unsealed package.

Money back guarantee

Om du som förstagångsköpare testar våra produkter men känner att det inte riktigt var din grej kan du få pengarna tillbaka på hela ditt köp. Klicka hem en av varje smak så bjuder vi även på frakten.

Denna garanti gäller i 30 dagar från det att du fått ditt brev levererat. Du behöver ingen ursäkt för att nyttja garantin, annat än att du testat produkterna och känner att du inte tyckte LEWA var din grej.

No hard feelings!

Allt du behöver göra är att maila till oss på info@lewaofsweden.com, märk ämnesraden med “pengarna tillbaka”, så skickar vi dig en digital retursedel & en förfrågan om önskat clearing och kontonummer för återbetalningen. Retursedeln skriver du enkelt ut, fäster på det svarta brevet, packar ned dina LEWA förpackningar och lämnar på närmsta postlåda. Så snart vi har processat din retur för vi tillbaka dina pengar. Notera att följande villkor tillkommer:

  • Gäller endast en beställning per hushåll
  • Gäller endast på beställningar av 4 förpackningar. Vi föreslår såklart att du testar en av varje smak, men om du verkligen inte gillar lakrits (eller någon annan smak för den delen) går det självklart bra att ta 2 förpackningar av samma smak.
  • Garantin ej applicerbar om du tidigare beställt från lewaofsweden.com
  • Kunden bär kostnaden för returfrakten (25kr)

AGE CONTROL

How old do I have to be to purchase LEWA?

You need to be 15 years of age or older in order to be able to buy LEWA online.

DELIVERY

What delivery options do you currently offer?

Vi samarbetar med PostNord när det gäller utskick hem till dig som privatperson (hem till din brevlåda). Gäller det paket eller pall till dig som företagskund har vi ett samarbete med BRING. Se våra leveransvillkor för mer information.

We are working closely together with PostNord for all private orders which currently offers 1 – 3 working days delivery time. For retailers we work together with BRING. Check out terms of delivery for more information.

How exactly will my order be delivered?

Your order will be delivered straight into your mailbox. Our packaging solution fits all kinds of mailboxes (even the super tiny ones). If you’re experiencing any issues, please reach out to our customer support and we’ll direct all of our frustration on to PostNord.