PRIVACY POLICY
Last updated: September 20, 2024
This privacy policy describes how LEWA of Sweden (“the website”, “we”) collects, uses, and shares your personal data when you visit, use our services, or purchase from lewaofsweden.com (“the website”) or otherwise communicate with us. “You”, “your” and similar terms refer to the user, whether you are a customer, visitor, or another individual whose data we process under this policy.
We recommend reading this privacy policy carefully.
1. Changes to the Policy
We may update this policy when necessary, for example, due to legal changes or adjustments in our procedures. The latest update date is listed above. We will publish any changes on this page.
2. How We Collect and Use Personal Data
We collect personal data from several sources depending on how you interact with us:
- To provide services
- To communicate with you
- To comply with legal requirements
- To improve our services and protect our users
3. What Data We Collect
A. Data You Provide
- Contact information: name, address, phone number, email
- Order information: delivery address, payment confirmation, etc.
- Account information: username, password
- Customer support information: content of messages sent to us
B. Usage Information
We automatically collect information about how you use the website via cookies and similar technologies, including:
- IP address
- Device and browser
- Network connection
- Interaction with our services
C. Information from Third Parties
We may receive information from:
- Payment providers
- E-commerce platforms (e.g., Shopify)
- Marketing and analytics tools
4. How We Use Your Data
- Provide services: process payments, deliveries, account management, etc.
- Marketing and advertising: send offers, email campaigns, etc.
- Security and fraud prevention: protect our systems and users
- Customer support and improvement: to provide better service
5. Cookies
We use cookies to enhance your experience, conduct analytics, and display relevant ads. You can change your cookie settings in your browser, but certain features may be affected.
6. Disclosure of Personal Data
We may share data with:
- Service providers (IT, payments, deliveries, etc.)
- Marketing partners
- Group companies
- Third parties with consent or under legal obligations
Examples of recipients:
| Category | Recipient |
|---|---|
| Identifier | Suppliers, payment partners, affiliates |
| Commercial information | Distribution partners, customer support |
| Network activity & geodata | Analytics tools, marketing partners |
We do not sell or share sensitive personal data without your explicit consent.
7. Third-Party Websites
The website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please read their privacy policies before sharing personal information with them.
8. Children’s Personal Data
Our services are not intended for children under 16 years old. We do not knowingly collect data from children. Contact us if you believe a child has provided information to us.
9. Security & Data Retention
We take reasonable security measures, but no transmission is 100% secure. We store data as long as necessary for business, legal, or contractual purposes.
10. Your Rights
Depending on where you live, you may have the following rights:
- Access: View what data we hold about you
- Deletion: Request deletion of your data
- Correction: Modify inaccurate information
- Portability: Obtain a copy of your data
- Refuse marketing or sharing: Object to certain data processing
- Restrict processing: Request limitations on how we use your data
We respect your privacy rights in accordance with applicable laws, including the GDPR.
11. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
LEWA of Sweden AB
Email: kontakt@lewaofsweden.com